Bng is committed to protecting the privacy and security of every member's personal data. This document clearly explains how we collect, use, store, and protect your information.
Every action we take regarding member personal data is built on six core principles that ensure your privacy is always protected.
Bng only collects data that is strictly necessary for platform operations, KYC identity verification, and financial transaction processing. No excess data is collected without a clear purpose.
All your personal and financial data is encrypted using 256-bit SSL technology. Data stored in our systems is further protected with industry-grade encryption.
Bng has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your explicit consent.
As a bng member, you have the full right to access, correct, download, or request deletion of your personal data at any time through your account or our support team.
Where your data needs to be shared with third-party partners such as payment providers or game providers, this is done solely out of technical necessity and is subject to strict confidentiality agreements.
Bng sets clear data retention periods for each category of information. Data that is no longer required will be deleted or anonymised in accordance with our established retention policy.
This Privacy Policy is published by bng and applies to all members, visitors, and users of the bng platform at bng.vin. We take the responsibility of protecting your personal data very seriously and operate in accordance with strict privacy standards.
This policy describes the types of data we collect, the purposes of collection, the parties who may receive your data, your rights as a data subject, and the security measures we take to protect your information. Whenever you use the bng platform – whether to register an account, make a deposit, enjoy live casino games, or contact our support team – those activities are subject to this Privacy Policy.
Bng reserves the right to update this Privacy Policy from time to time to reflect changes in data management practices or applicable legal requirements. Any material changes will be communicated to members via the platform before taking effect. The latest update date is always displayed at the top of this document.
Bng collects various types of personal data depending on your interactions with our platform. The following are the main categories of data we collect:
Personal Identification Data:
Contact Data:
Financial Data:
Platform Usage Data:
Technical Data:
Every piece of data we collect has a clear and lawful purpose. bng uses your personal data for the following purposes:
| Purpose of Use | Types of Data Involved | Legal Basis |
|---|---|---|
| Identity verification (KYC) | Personal identification data, official documents | Legal Requirement |
| Deposit & withdrawal processing | Financial data, banking information | Contract Performance |
| Member account management | Contact data, identification data | Contract Performance |
| Fraud prevention & AMLA | Transaction data, technical data | Legitimate Interest |
| Customer support | All relevant data | Contract Performance |
| Promotional communications (with consent) | Email, phone number | Consent |
| Platform improvement | Technical data, usage data | Legitimate Interest |
| Responsible gaming | Game history, behavioural data | Legal Requirement |
Bng will not use your personal data for any purpose other than those stated above without first obtaining your consent.
Bng understands the importance of your data confidentiality. We only share your personal data under very limited and lawful circumstances, as follows:
In all of the above situations, bng ensures that only the minimum necessary data is shared, and all recipient parties are bound by confidentiality obligations equivalent to bng's own standards.
The security of your personal data is bng's highest priority. We implement multiple layers of technical and organisational safeguards to protect your data from unauthorised access, disclosure, alteration, or destruction.
Technical Measures:
Organisational Measures:
Bng retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal requirements. The following are our retention period guidelines:
Upon expiry of the applicable retention period, your data will be securely deleted or anonymised in accordance with bng's established data deletion procedures.
Bng respects and facilitates the exercise of your rights regarding personal data. You have the right to:
You have the right to obtain a copy of your personal data held by bng, including information on how that data is used.
If any of your personal data is inaccurate or incomplete, you have the right to request immediate correction through your account or our support team.
You may request the deletion of your personal data, subject to bng's legal obligations to retain certain data for specified periods.
In certain circumstances, you may request bng to restrict the processing of your personal data while a dispute is being resolved.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider should you choose to do so.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on bng's legitimate interests.
Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
If you believe your privacy rights have been violated, you have the right to file a complaint with the relevant data protection authority in your jurisdiction.
The bng platform is strictly for adults aged 18 and above. bng does not intentionally collect or process personal data of any individual under the age of 18. Should we discover that a minor's personal data has been inadvertently collected, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian who believes your child has registered an account at bng, please contact us immediately through our customer support channels so that appropriate action can be taken.
In some circumstances, your personal data may be processed or stored outside Malaysia, particularly in relation to game software providers or international IT infrastructure used by bng. Any such data transfer is carried out in compliance with applicable legal requirements and with equivalent data protection standards applied at the destination.
Bng ensures that all overseas data recipients are subject to valid data transfer mechanisms, whether through adequacy decisions, standard contractual clauses, or other recognised protection mechanisms.
Bng reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data management practices, legal requirements, or technological developments. When material changes are made, we will:
Your continued use of the bng platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bng, you may reach our Data Privacy Officer through the following channels:
Bng is committed to responding to all privacy-related enquiries within 14 business days and to addressing every concern seriously and transparently.
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Bng has built a platform that not only delivers the best gaming experience, but also treats member privacy and data security as an absolute priority. Register now and experience the difference.